Privacy Policy

At Vapeium, we are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. As a leading disposable vape wholesaler in Europe, we value your trust and strive to maintain transparency regarding how we collect, use, and protect your data. This Privacy Policy outlines the information we collect and how it is used to provide you with the best possible service while ensuring your privacy is respected.

1. Information We Collect

When you interact with our website and make a purchase, we may collect certain types of information to process your orders and improve your experience with Vapeium. This includes:

  • Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, and billing/shipping address.
  • Payment Information: We collect payment-related details, including credit card information, PayPal account details, and other payment methods, but rest assured that sensitive payment data is processed through secure, third-party payment gateways.
  • Transaction Data: We collect information about your purchases, such as the items you bought, order amounts, and transaction history.
  • Technical Data: This includes information about your device, browser type, IP address, and other technical details to improve your browsing experience.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders: To complete and deliver your orders for disposable vapes and related products.
  • Customer Support: To assist with customer inquiries, resolve issues, and provide support for your orders.
  • Personalization: To personalize your experience, such as offering recommendations based on your purchase history and preferences.
  • Marketing: With your consent, we may send promotional emails, special offers, and updates about new products, discounts, and services. You can opt-out of these communications at any time by following the unsubscribe link or contacting us directly.
  • Improve Our Services: We may use your feedback and transaction data to enhance the functionality and user experience of our website.

3. How We Protect Your Information

Your privacy is a top priority at Vapeium. We implement strong security measures to protect your personal and payment data. All transactions are processed using SSL (Secure Socket Layer) encryption, which ensures that your data is transmitted securely over the internet.

We also work with trusted third-party payment processors (like PayPal, iDEAL, Bancontact, and SEPA), who are responsible for securely handling payment transactions. We never store sensitive payment details such as your credit card number or PayPal credentials on our servers.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist in operating our website and conducting business, such as payment processors, shipping carriers, and customer support systems.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to a valid request from a governmental authority.

5. Cookies and Tracking Technologies

To enhance your shopping experience, Vapeium uses cookies and other tracking technologies. These technologies help us understand how you interact with our website, track items in your cart, and remember your preferences for future visits. Cookies also allow us to analyze website performance and optimize our services.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website, particularly with regards to features like order processing and account login.

6. Your Rights Regarding Personal Data

As a customer of Vapeium, you have certain rights regarding the personal information we hold. You can:

  • Access: Request a copy of the personal data we hold about you.
  • Update: Correct or update any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal data, subject to legal obligations and retention periods.
  • Opt-out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe at any time through the email links or by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7.If you have any questions or concerns about this Privacy Policy, or if you need further assistance regarding your personal data, please do not hesitate to contact us: